This Privacy Policy explains how 356ph collects, uses, stores, and protects the personal information of registered players and platform visitors. It is written in compliance with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and 356ph's PAGCOR licensing obligations.
Before diving into the full policy, here is a plain-language summary of the six core principles that guide how 356ph handles your personal information.
356ph only collects personal data for specific, legitimate purposes. Your information is not repurposed beyond what is disclosed in this policy. We do not collect data we do not need.
All personal data held by 356ph is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Access is restricted to personnel with a legitimate operational need.
Under Philippine law you have genuine rights over your personal data — including the right to access, correct, delete, and object to its processing. 356ph provides a clear path to exercise every one of them.
356ph does not sell, rent, or trade your personal information to third parties for their commercial use. Period. Data may be shared only as required by law or with service providers bound by strict confidentiality obligations.
356ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by PAGCOR regulations and Philippine anti-money laundering law.
In the event of a personal data breach that poses a real risk to affected individuals, 356ph will notify the National Privacy Commission and affected players within the timeframes prescribed by Philippine law.
This Privacy Policy ("Policy") describes how 356ph ("Company," "we," "us," or "our"), the operator of the online gaming platform at 356ph.club, collects, processes, stores, discloses, and protects personal information relating to individuals who access the 356ph platform, register an account, or interact with 356ph in any capacity ("you," "Data Subject," or "Player").
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, the issuances of the National Privacy Commission ("NPC"), and 356ph's obligations under its PAGCOR authorization. By using the 356ph platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 This Policy applies to all personal information collected by 356ph in connection with: (a) the creation and management of player accounts; (b) the provision of online casino, live dealer, sports betting, bingo, and instant games services; (c) financial transactions including deposits and withdrawals via GCash, Maya, BPI, BDO, and other accepted payment channels; (d) customer support interactions; and (e) marketing communications where separately consented to.
1.2 This Policy applies to 356ph's processing activities conducted in or directed toward the Republic of the Philippines, including processing carried out on behalf of Filipino players regardless of where specific technical operations are hosted.
1.3 This Policy should be read together with 356ph's Terms and Conditions, available at 356ph.club/terms-conditions. Capitalized terms not defined herein carry the meanings assigned in the Terms and Conditions.
2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, 356ph is the personal information controller with respect to personal data collected from players and platform visitors. As the personal information controller, 356ph determines the purposes and means of processing personal data within its platform.
2.2 Certain data processing functions — including payment processing, game provision, and technical infrastructure — may be performed by third-party personal information processors acting on 356ph's instructions and under contractual data processing agreements consistent with the DPA. 356ph remains responsible for ensuring that such processors uphold standards equivalent to those described in this Policy.
3.1 356ph collects the following categories of personal data in connection with its services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID type and number (passport, UMID, driver's license, Voter's ID) | KYC verification, age confirmation, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address | Account authentication, OTP delivery, support communication |
| Financial Data | GCash or Maya account number, bank account details, transaction history, deposit and withdrawal amounts in PHP | Payment processing, AML compliance, fraud detection |
| Gameplay Data | Game history, wagering amounts, win/loss records, session duration, game preferences | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session tokens | Security monitoring, fraud prevention, platform optimization |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, quality assurance, dispute evidence |
| Marketing Preferences | Communication opt-in/opt-out status, promotional engagement data | Sending promotional communications where separately consented |
3.2 Sensitive Personal Information. Government-issued identification numbers and financial account details are classified as sensitive personal information under the DPA. 356ph processes such data only to the extent strictly necessary for identity verification and financial transaction processing, and applies heightened technical and organizational security measures to such data.
4.1 Directly from You. The majority of personal data held by 356ph is provided directly by you during: account registration; KYC document submission; deposit and withdrawal requests; customer support interactions; and voluntary participation in surveys or promotional activities.
4.2 Automatically. When you access the 356ph platform, certain technical data is collected automatically by 356ph's systems, including your IP address, browser type, device identifier, and session activity. This collection is necessary for platform security and performance monitoring.
4.3 Cookies and Similar Technologies. 356ph uses cookies and similar tracking technologies as described in Section 8 of this Policy. The nature and purpose of each cookie category are detailed in that section.
4.4 Third Parties. In limited circumstances, 356ph may receive personal data about you from third parties, including: payment processors confirming transaction completion; identity verification service providers confirming document authenticity; and fraud prevention databases used to screen for known fraudulent identities.
5.1 356ph processes personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 356ph uses collected personal data for the following purposes:
7.1 356ph does not sell, rent, or trade your personal information to any third party for commercial purposes. Personal data may be disclosed to the following categories of recipients under the circumstances described below:
7.2 Where personal data is shared with service providers, 356ph requires that such providers maintain appropriate technical and organizational security measures and process personal data solely for the purposes specified by 356ph.
8.1 The 356ph platform uses cookies and similar technologies (including local storage and session tokens) to support platform functionality, enhance security, and — where you have consented — to personalize your experience and measure marketing effectiveness.
8.2 The following categories of cookies are used on 356ph:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Maintaining your authenticated session, security tokens, CSRF protection, and core platform functionality. Cannot be disabled without breaking platform access. | No — essential for service |
| Functional | Remembering your language preference, game display settings, and last-visited game category to improve your experience. | No — legitimate interest |
| Analytics | Aggregated, anonymized data on how players navigate the platform, used to improve page performance and user experience. No individual profiling. | Yes — optional |
| Marketing | Tracking engagement with promotional campaigns to measure effectiveness and personalize bonus offers where you have opted in to marketing communications. | Yes — explicit consent only |
8.3 You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the 356ph platform. Consent to analytics and marketing cookies may be withdrawn at any time through your account preferences.
9.1 356ph implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 While 356ph employs industry-standard security practices, no internet-based service can guarantee absolute security. In the event of a personal data breach that poses a real risk to the rights and freedoms of affected data subjects, 356ph will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will inform affected players within a reasonable period thereafter.
10.1 356ph retains personal data for the periods described below, after which data is securely deleted or anonymized unless a longer retention period is required by law:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years following closure | PAGCOR license conditions; AMLA compliance |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160, as amended) |
| KYC / Identity Documents | Duration of account + 5 years following closure | PAGCOR and AMLC requirements |
| Gameplay & Betting Records | 5 years from record creation | Dispute resolution; PAGCOR audit requirements |
| Support Communications | 3 years from last interaction | Dispute evidence; quality assurance |
| Marketing Preference Data | Until consent withdrawn + 1 year | Consent record keeping (DPA requirement) |
10.2 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 356ph will securely delete or irreversibly anonymize the data.
11.1 Under the Data Privacy Act of 2012, you have the following rights with respect to personal data held by 356ph. These rights are genuine, enforceable, and may be exercised without charge:
You may request confirmation of whether 356ph holds personal data about you and, if so, obtain a copy of that data along with information about how it is processed.
You may request the correction of inaccurate or incomplete personal data held by 356ph. Basic contact data (such as your registered mobile number) may be updated directly through Account Settings.
You may request deletion of your personal data where processing is no longer necessary, where consent has been withdrawn, or where processing was unlawful. Note that certain data must be retained by 356ph under applicable Philippine law regardless of an erasure request.
You may object to the processing of your personal data where 356ph relies on legitimate interest as its legal basis, including objecting to direct marketing communications at any time.
Where technically feasible and where processing is based on your consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Where 356ph processes your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
If you believe 356ph has processed your personal data unlawfully, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12.1 The 356ph platform is strictly prohibited for individuals under the age of twenty-one (21). 356ph does not knowingly collect personal data from persons under 21 years of age.
12.2 If you are the parent or legal guardian of a minor and believe that your child has provided personal data to 356ph, please contact 356ph's support team immediately so that appropriate action can be taken.
13.1 Certain service providers engaged by 356ph — including game software providers, cloud infrastructure operators, and fraud detection services — may process personal data in jurisdictions outside the Philippines. Where such cross-border transfers occur, 356ph ensures that adequate safeguards are in place to protect your personal data consistent with the requirements of the Data Privacy Act of 2012.
13.2 Safeguards for cross-border transfers may include: contractual data transfer agreements incorporating the standard data protection obligations required under Philippine regulations; processing in jurisdictions that have been recognized as providing an adequate level of data protection; and certification of the overseas recipient's compliance with recognized data protection standards.
13.3 Details of the safeguards applicable to specific cross-border transfers are available upon request from 356ph's Data Protection Officer.
14.1 356ph may update this Privacy Policy from time to time to reflect changes in its data processing practices, regulatory requirements, or operational circumstances. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
14.2 Material changes — those that significantly affect your rights or how 356ph processes your personal data — will be communicated to registered players via SMS to the registered mobile number or an in-platform notification at least seven (7) days before the changes take effect.
14.3 Your continued use of the 356ph platform after the effective date of any updated Policy constitutes your acknowledgment of the revised terms. If you do not agree to the updated Policy, you should close your account before the effective date of the changes.
15.1 In accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 356ph has designated a Data Protection Officer ("DPO") responsible for overseeing the Company's data protection compliance program and serving as the primary point of contact for data subjects exercising their rights under this Policy.
15.2 For all data privacy inquiries, including requests to exercise data subject rights, concerns about data processing practices, or questions about this Privacy Policy, please contact the 356ph DPO through the following channel:
15.3 If you believe 356ph has not adequately addressed your data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines, which regulates the processing of personal information in the Philippines in accordance with the Data Privacy Act of 2012.
Your data is protected under Philippine law, secured with 256-bit encryption, and handled by a PAGCOR-licensed operator you can hold accountable. If you have questions about this Policy before registering, our 24/7 support team is ready to help. 21+ only. Play responsibly.